Company Name: CHOKHASONU ECOM OPC PVT LTD
Registered Address: No. 32/38, 3rd Floor, MMDA Colony, Vinayagapuram 1st Street, Arumbakkam, Chennai, Tamil Nadu – 600106
Contact: 📞 8870359441 |

CHOKHASONU ECOM OPC PVT LTD (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via payment gateway; we do not store card information)

b. Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Browsing behavior (pages visited, time spent, clicks)

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To process and fulfill your orders
  • To contact you regarding your orders or inquiries
  • To improve user experience and website functionality
  • To send order confirmations, delivery updates, and occasional promotional messages (only if you opt in)
  • To comply with legal or regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your data in the following situations:

  • With delivery partners to facilitate shipping
  • With payment gateways to securely process your payments
  • With service providers that help us operate our website and services
  • With law enforcement authorities, if required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our site. Cookies help us:

  • Recognize repeat visitors
  • Store user preferences
  • Analyze website traffic

You can modify your browser settings to block cookies, though this may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or destruction
  • Disclosure or misuse

All payment transactions are encrypted and processed via secure third-party payment gateways.

6. Your Rights and Choices

You have the right to:

  • Access and review the personal information we hold about you
  • Request corrections or updates to your personal data
  • Withdraw consent for marketing communications
  • Request deletion of your data (subject to legal and operational constraints)

To exercise these rights, contact us at 📧 [Insert Email].

7. Retention of Information

We retain your personal information only as long as necessary:

  • To complete the transactions you’ve requested
  • To comply with legal, tax, or regulatory obligations
  • To resolve disputes or enforce our terms

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal data.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect or store data from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our website implies your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

CHOKHASONU ECOM OPC PVT LTD
📍 No. 32/38, 3rd Floor, MMDA Colony,
Vinayagapuram 1st Street, Arumbakkam,
Chennai, Tamil Nadu – 600106
📞 8870359441