Company Name: CHOKHASONU ECOM OPC PVT LTD
Registered Address: No. 32/38, 3rd Floor, MMDA Colony, Vinayagapuram 1st Street, Arumbakkam, Chennai, Tamil Nadu – 600106
Contact: 📞 8870359441

By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. Definitions

  • “Website” refers to the e-commerce platform operated by CHOKHASONU ECOM OPC PVT LTD.
  • “User”, “you”, or “customer” refers to any individual or entity using our website or services.
  • “We”, “us”, or “our” refers to CHOKHASONU ECOM OPC PVT LTD.

2. Eligibility

You must be at least 18 years old to make purchases on our website. By using our site, you confirm that you are legally capable of entering into a binding contract.

3. Product Information

  • All products listed, including images, descriptions, sizes, and colors, are provided to the best of our ability.
  • Handicraft and décor items may have slight variations due to their handmade nature.
  • We do not guarantee that colors on your screen will match the actual product.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payment must be completed using our accepted payment methods (credit/debit card, UPI, net banking, etc.) before order processing.

5. Order Processing and Shipping

  • Orders are processed within 1–3 business days.
  • Delivery timelines depend on the shipping location and logistics providers.
  • We are not responsible for delays caused by unforeseen circumstances or courier issues.

6. Returns and Refunds

Please refer to our Refund and Return Policy [insert link] for full details on eligibility, process, and timelines.

7. Cancellation Policy

  • Orders can be cancelled only before dispatch.
  • Once shipped, cancellation is not possible, and the return process must be followed.

8. Intellectual Property

  • All content on this website, including logos, images, product photos, text, and designs, are the property of CHOKHASONU ECOM OPC PVT LTD.
  • You may not reproduce, distribute, or use our content for commercial purposes without written permission.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products.
  • In no event shall our total liability exceed the purchase price of the product.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to breach our security systems.
  • Post or transmit any harmful, abusive, or defamatory content.

11. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse their content and are not responsible for their privacy practices or terms.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website implies acceptance of the revised terms.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

CHOKHASONU ECOM OPC PVT LTD
📍 No. 32/38, 3rd Floor, MMDA Colony,
Vinayagapuram 1st Street, Arumbakkam,
Chennai, Tamil Nadu – 600106
📞 8870359441